Manage users


    To manage users in the Console you need to be an administrator on the Screen9 account.

    To get to the users page, first navigate to "Settings" then "Users".

    Add user

    To add a new user simply enter their email address in the E-mail field, then press Add user and enter their name and role before pressing Send invitation.

    The user will receive an email informing them that they have been added to the account. If this is the first Screen9 account this user is added to, the email will contain a link to set a password. This link will be valid for 24 hours.



    blobid1.png Active - Press the green circle to toggle a user from Active to Inactive.

    blobid2.png Inactive - Press the red circle to toggle a user from Inactive to Active. Inactive users are still associated with your account but have no way of accessing it.

    blobid3.png Pending - The user hasn't activated their account yet. If the invite has expired, press the circle for an option to resend the invite which will be valid for 30 days.


    User Actions

    blobid4.png Edit user  - Edit the name of a user.

    blobid5.png  Remove user - Remove user from Account. If the selected user has media assigned to them you have to reassign all media before removing the user.

    blobid6.png Reset password - Send an email to user with a link to reset their password. The link will expire after 24 hours.

    blobid7.png Reassign - Reassign all media associated with a user to another user.

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